Catering equipment hire–a most agreeable experience!

Every now and then in the course of doing business in South Africa , one has a most pleasantly serendipitous encounter with a company (it’s not often, I grant you), that offers first world service and products, operated by genuinely warm, knowledgeable and helpful people. I am happy to tell you about a company called Florida Hiring – suppliers and hirers of event equipment. http://www.floridahiring.co.za

A couple of weeks ago, we were asked by a friend to cater for a 100-guest function, supplying breakfast, lunch and morning tea. As this is not our core business, we ran ourselves ragged trying to source equipment for the day.

Now there are plenty of companies willing to hire you urns, pots, stoves etc. but most of them are asking a price that would considerably reduce America’s current cash crisis.

Mercifully our internet trawling revealed Florida Hiring. The first shock was the incredible variety and availability of equipment. The second was their pricing. It actually defines ‘reasonable’. I also found out they not only hire out catering equipment, but they are a one-stop source, offering a COMPLETE range of services for almost any event.

The first person I spoke to was Wilma, one of the owners (always good to talk to someone who has a vested interest in the company’s effectiveness). Not only did I receive a quote within minutes of my email, but she appeared to be keen to advise us on cheaper, more efficient combinations of equipment to satisfy our requirements. Wilma could simply have quoted us on the items we asked for, made considerably more money and simply shrugged at our lack of experience. No, Florida Hiring is in the long-term relationship business – an exceedingly rare find these days

Just before we were due to start work on our job, our friend was beset by unforeseen problems, resulting in the last minute cancellation of the catering. I immediately contacted Florida Hiring; this time speaking to Michelle, only hours before I was due to collect the equipment. Michelle accepted my explanation graciously and wished us better fortune next time – hoping they could be of future service to us.

Well, Wilma and Michelle. Of this you can be sure. If it is event equipment I need, we will most definitely be contacting you.

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About Freud Fission Chips

Despite the banality of the name, FFC has led an intensely varied life. Grateful for surviving almost three years as a 'troepie' (soldier for non-South African Readers) in the Angolan war, he determined to wring as much out of life as possible. Currently providing Business Analysis services, trading on the stock market and developing web pages to pay the bills, FFC also dabbles in wildlife, landscape and people photography, writing, and far too many interests for his own good. He has also travelled extensively in southern Africa (working on the sound theory that a moving target is more dificult to hit). These peregrinations also include over 1500kms on foot through some of the worlds most spectacular scenery. It hasn't all been plain sailing, beer and skittles, and endless beds of roses... Chief amongst the prerequisites for surviving Africa, with its mind-bending characteristics, is an appropriate sense of humour.... So, for now, he will be recounting the amusing among the annoying, the frustrating wrapped in the funny and extracting the mirth from the melancholy... Oh yes, there might be some alliteration too.
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2 Responses to Catering equipment hire–a most agreeable experience!

  1. How refreshing to hear of true customer service in these trying business times. First impressions are indeed lasting ones!

    • Hi sportsattitudes,

      Welcome to the blog. Great to have visitors from so far away. This company did indeed display excellent service. A few days after this blog was posted, we received an urgent call to cater for the South African National Archery Championships (setting up two bush kitchens and supplying 3 meals a day for over 70 people, for two days). We frantically phoned Florida Hiring, gave them a hurried order (which needed to be collected THAT day), and frenetically rushed about ensuring an adequate supply of food and liquid refreshment.

      Thanks in a significant part to their outstanding service, the entire event was a resounding success and we had the most gratifying feedback from the event participants.

      However, feel free to meander about the blog – and I wish you many happy hours of time wastage.

      Kind regards
      FFC

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