Ciao Baby – could this be a turn-around story in the making?

You may have read in this post of my less than pleasant experience at Ciao Baby Cucina.

It was Winston Churchill who said, “Criticism may not be agreeable, but it is necessary. It fulfils the same function as pain in the human body. It calls attention to an unhealthy state of things”.

Therefore, in the interests resolving the problem by making the relevant parties aware thereof, I mailed the owners of Ciao Baby Cucina on the day of posting with a link to the blog. Shortly afterwards I received a response with a request to make contact.

We spoke today on the telephone and I met a bloke who is deserving of a large dollop of respect. There were no excuses, BS or attempts to wheedle out of the situation. He told me he not only read the Ciao Baby review, but the other reviews as well, and that he took the criticisms seriously. We went on to discuss the major renovations in the mall, and the negative impact it has had on the passing trade, as well as the morale on the staff who – instead of serving 20 to 30 people in the restaurant of an afternoon (and receiving the financial benefits thereof) – now serve less than half that number, on a good day.

After assuring me that he’d addressed the matter with his staff, he asked if we would be prepared to return sometime without giving any advance warning, and test the result.

And do you know what? I shall. Not only that; my honest, no holds barred findings will be put up here on the blog…Stay tuned…

[Disclaimer]

I am not sponsored by, nor do I receive any benefit from any restaurant visited. This is a private individual’s opinion, based on several years of restaurant and food experiences. You are encouraged to form your own opinions.

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About Freud Fission Chips

Despite the banality of the name, FFC has led an intensely varied life. Grateful for surviving almost three years as a 'troepie' (soldier for non-South African Readers) in the Angolan war, he determined to wring as much out of life as possible. Currently providing Business Analysis services, trading on the stock market and developing web pages to pay the bills, FFC also dabbles in wildlife, landscape and people photography, writing, and far too many interests for his own good. He has also travelled extensively in southern Africa (working on the sound theory that a moving target is more dificult to hit). These peregrinations also include over 1500kms on foot through some of the worlds most spectacular scenery. It hasn't all been plain sailing, beer and skittles, and endless beds of roses... Chief amongst the prerequisites for surviving Africa, with its mind-bending characteristics, is an appropriate sense of humour.... So, for now, he will be recounting the amusing among the annoying, the frustrating wrapped in the funny and extracting the mirth from the melancholy... Oh yes, there might be some alliteration too.
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